Quality is nowadays defined as the total satisfaction of every part of the society¿s fabric. Companies have now incorporated quality policies, not only for the prestige that an award of a quality brand grants, but also for the great economic benefits that investment in quality matters brings about. In the first place, the purpose of this book is to serve as a practical example for statistic theories. It is also a reference book for companies that bid for quality, and finally, it is a textbook for quality control subjects taught in vocational modules.
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